Established in 1991, 3d leisure has extensive experience in leisure facilities in hotels.
We will offer a first-class service for your hotel guests and we will maximise income by growing the membership base, developing the service and delivering an effective marketing and sales programme. We will introduce a member journey and retention campaigns which will encourage and motivate members to stay active and regularly use the club.
We will minimise operating costs, as we have created our own buying group of over 200 clubs; that allow us leverage in purchasing leisure specific items for our clients. 3d has developed a comprehensive range of Quality Management Systems (QMS) which we introduce to the facility. We will train and support the staff team to deliver the QMS and achieve optimum results.
3d can employ the leisure team and take full responsibility for all staff issues or we can direct and support the leisure team to achieve optimum results for the hotel, guests, and members. With 3d driving the leisure club and spa we take away the daily hassle for hotel management allowing them to concentrate on core business. However, we always ensure that hotel management receive regular reports to monitor our progress and success against agreed targets.
Clients will be delegating, not abdicating, responsibility for the management of their leisure club to a dedicated specialist team who will get the best commercial return form the assets.
As we develop our service offer and management solutions for each of our clients, we believe that it is vital to understand the ethos and culture of the organisation that we are engaging with and we aim to develop strong enduring relationships with our clients and partners as we seek to continually evolve our service.
Our service is made bespoke for each client to meet their specific objectives. We will bring; quality, innovation, fun, commitment and flexibility, responding to challenging situations quickly, enthusiastically and effectively.
As a leading operator specialising in hotel leisure, 3d has the infrastructure and staffing resources to support the highest quality service delivery for our clients.
In 2021 we celebrate 30 years of developing and managing first class fitness and wellness facilities across the UK.
Services summary
Pre-Opening
- Space planning
- Equipment procurement
- Product house selection
- Treatment menu development
- Brand development
- Creation, hosting and maintenance of a dedicated website including online booking portal
- Set up all systems and processes
- Mobilisation and launch plan
Management services
- Complete management solution (All Quality Management Systems are ISO accredited)
- Dedicated Regional Manager
- Staff recruitment, induction, training and management
- Marketing (Planning and campaign creation)
- Development of digital marketing strategy
- Dedicated Spa network
- Sales system
- Spa treatments and product sales management
- Personal training, fitness management
- HR management
- Retention programmes
- Direct debit collection and management
- Management information software with online booking and joining capabilities
- Health & Safety management
- Financial and KPI audits and reporting
Case Studies
CHAIN OF HOTELS
3d Leisure have successfully managed this Hotel chain with high end leisure facilities.
5 STAR INDEPENDENT HOTEL LONDON
Independent hotel, previously managing their own leisure facilities.
How is your facility performing?
3d leisure could provide you with a full audit of your current services. Creating a detailed report on areas of improvement and development. All conducted by one of our Regional Managers and presented to you in a formal audit report – all provided free of charge!
If you would like to have an independent review on how your leisure facilities are operating please complete the adjacent form and we’ll get straight back to you; alternately you can call us on 01252 732220.
Our audits and reports are offered completely free of charge with no obligation.
Would you like to have
a chat?
Call us on 01252 732220
Request a call back